buy2 get 1 test1 (Copy) (Copy)

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1,500.00

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    At Vruksha Silk and Sarees, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, services, or products.

    1. Information We Collect
    We collect the following information:

    Personal Information: Name, email address, shipping address, phone number, payment information, and any other details you provide when making a purchase or creating an account.
    Browsing Information: IP address, browser type, pages visited, time spent on the website, and other usage data through cookies and similar technologies.
    2. How We Use Your Information
    We use the information collected to:

    Process your orders and deliver products.
    Communicate with you regarding your purchases, updates, and promotions.
    Improve our website, products, and services by analyzing browsing patterns.
    Send personalized marketing and promotional offers, if you opt-in to receive them.
    3. Sharing Your Information
    We do not sell or rent your personal information to third parties. However, we may share your data with:

    Service Providers: Third parties that help us with operations like payment processing, order fulfillment, and email marketing.
    Legal Requirements: If required by law or in response to legal processes.
    4. Data Security
    We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

    5. Your Rights
    You have the right to:

    Access, update, or delete your personal information.
    Opt-out of marketing communications at any time.
    Request a copy of the information we have about you.
    6. Cookies and Tracking Technologies
    We use cookies to enhance your browsing experience and to collect information about your preferences. You can manage cookie settings in your browser, but disabling them may affect the functionality of our website.

    7. Changes to the Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

    8. Contact Us
    If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

    Vruksha Silk and Sarees
    Email: vrukshasilks@gmail.com
    Phone:+9195918 65916

    Return policy

    At Vruksha Silk and Sarees, we strive to offer high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.

    1. Eligibility for Returns
    We accept returns under the following conditions:
    We take return/Exchange only the delivered Items are Defective.
    Take a Unboxing video to claim Return/Exchange

    The item must be unused, unworn, unwashed, and in the same condition as when you received it.
    The product must be in its original packaging with all tags intact.
    Returns must be initiated within 2 days from the date of delivery.
    2. Non-Returnable Items
    The following items are not eligible for return:

    Custom-made or tailored sarees.
    Items purchased during sales or promotions.
    Sarees that have been altered or used in any way.
    Gift cards and accessories.
    3. How to Initiate a Return
    To initiate a return, please follow these steps:

    Contact our customer service team at vrukshasilks@gmail.com  with your order number and reason for return.
    We will provide you with instructions for shipping the item back to us.
    Ensure that the product is securely packaged to avoid damage during transit.
    4. Exchanges
    We do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order.

    5. Damaged or Defective Items
    If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear images of the defect. We will offer a replacement.

    6. Contact Us
    If you have any questions or need further assistance with returns, please contact us at:

    Vruksha Silk and Sarees
    Email: vrukshasilks@gmail.com
    Phone:+9195918 65916

    Shipping policy

    At Vruksha Silk and Sarees, we aim to provide a smooth and timely delivery experience for our customers. Below is our shipping policy detailing how we process and ship your orders.

    1. Shipping Locations
    We offer shipping to:

    Domestic: All major cities 
    2. Processing Time
    Orders are processed within 3-5 business days after payment confirmation.
    Custom-made or personalized orders may take longer, and the estimated processing time will be communicated at the time of purchase.
    Orders are not processed or shipped on weekends or public holidays.
    3. Shipping Charges
    We offer free shipping on orders above ₹10000. For orders below this amount, a standard shipping charge be applied.
    International Shipping: Shipping rates vary based on the destination and will be calculated at checkout. Any additional customs duties or taxes are the responsibility of the customer.
    4. Estimated Delivery Time
    Domestic Deliveries: Orders are typically delivered within 5-10 business days from the date of shipping, depending on your location.
    International Deliveries: Delivery times vary by destination but generally take between 10-15 business days. Delays may occur due to customs processing.
    5. Order Tracking
    Once your order has been shipped, you will receive an email with a tracking number. You can track your order through our website or directly with the courier service.

    6. Shipping Delays
    While we strive to ensure timely deliveries, there may be occasional delays due to unforeseen circumstances such as weather conditions, customs delays, or public holidays. In such cases, we will keep you updated on the status of your shipment.

    7. Damaged or Lost Packages
    If your package arrives damaged or is lost in transit:

    Damaged Packages: Please notify us within 48 hours of receiving the package and provide images of the damage. We will work with the courier to resolve the issue.
    Lost Packages: If your order is marked as delivered but you did not receive it, please contact us immediately. We will assist in locating the package or arrange a replacement.
    8. Customs and Duties (International Orders)
    For international shipments, any additional customs fees, import duties, or taxes imposed by the destination country are the responsibility of the customer. We recommend checking with your local customs office for information on potential charges.

    9. Contact Us
    If you have any questions about shipping or need further assistance, please reach out to us:

    Vruksha Silk and Sarees
    Email: vrukshasilks@gmail.com
    Phone:+9195918 65916

    Terms & Conditions

    Welcome to Vruksha Silk and Sarees! By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

    1. Acceptance of Terms
    By using our website, you confirm that you accept these Terms & Conditions and that you agree to comply with them. If you do not agree, please refrain from using our services.

    2. Modification of Terms
    We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website following any changes constitutes acceptance of the new Terms.

    3. Products and Services
    All products listed on our website are subject to availability.
    We strive to provide accurate descriptions and images of our products; however, we do not guarantee that the colors and details displayed are completely accurate.
    Prices are subject to change without notice.
    4. Ordering and Payment
    Orders can be placed through our website, and payment must be made in full at the time of purchase.
    We accept various payment methods, including credit/debit cards and other electronic payment methods.
    By placing an order, you confirm that you are the authorized user of the payment method.
    5. Shipping and Delivery
    We aim to process and ship orders promptly. Delivery times may vary based on your location and shipping method selected.
    You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect information.
    6. Returns and Refunds
    Our Return Policy governs the return and refund process. Please refer to our Return Policy for more details.

    7. Intellectual Property
    All content on this website, including but not limited to text, graphics, logos, and images, is the property of Vruksha Silk and Sarees and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without our prior written consent.

    8. Limitation of Liability
    To the fullest extent permitted by law, Vruksha Silk and Sarees shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the product.

    9. Contact Us
    If you have any questions about shipping or need further assistance, please reach out to us:

    Vruksha Silk and Sarees
    Email: vrukshasilks@gmail.com
    Phone:+9195918 65916

    Help

    • Give us a shout if you have any other questions and/or concerns.
    • Email: vrukshasilks@gmail.com
    • Phone: +9195918 65916
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